Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Does Capella Singapore offer any business services? The staff & service makes all the difference! Capella Singapore, Sentosa Island: 2,409 Hotel Reviews, 3,247 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. You can request this in the next step. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Yes, free parking and valet parking are available to guests. What are some restaurants close to Capella Singapore? Does Capella Singapore offer any business services? Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. Capella Singapore, Sentosa Island: 2,392 Hotel Reviews, 3,223 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor What are some of the property amenities at Capella Singapore? We look forward to seeing you again. The location, away from mainland Singapore, is quiet and relaxed. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,412 traveller reviews, 3,247 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … Warm Regards, Fernando Gibaja General Manager Capella Singapore. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. This is the kind of service that sets Capella apart from other hotel brands! We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Airport shuttle available for an additional charge. Thank you for your kind words and understanding. Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. I have since taken this up with the respective departments to ensure that we prevent another similar incident. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. See more questions & answers about this hotel from the Tripadvisor community. more. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. Are any cleaning services offered at Capella Singapore? Library lounge area to … You can request this in the next step. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. Review of Capella Singapore. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. Are there opportunities to exercise at Capella Singapore? Despite the current strict pandemic measures in place, we had such a great time. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Capella Hotel Singapore is a luxury 5-star hotel & resort on Sentosa Island. I'm sure the team will be very heartened to hear about your praises, especially Rina! We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. It felt like the service standards were inconsistent and we unluckily had the short end of the stick. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. Nearby facilities include a golf course, family and kids-friendly attractions. Property is on or right next to the beach. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. So if you intend to come here for a honeymoon, I’d say.. manage your expectations and pray for good luck. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). Beachfront Airport shuttle. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. Largest entry level room by size at 77 sqm. 1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore The room was awesome. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Capella Singapore, Sentosa Island: See 2,409 traveller reviews, 3,247 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveller reviews, 3,272 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 … See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We look forward to seeing you again. Which popular attractions are close to Capella Singapore? See 2,432 traveller reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. I'm sure the team will be very heartened to hear about your praises, especially Rina! I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. There are more places to choose from in the Sentosa Island area. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. Capella Singapore, Sentosa Island: Bekijk 2.332 beoordelingen, 3.209 foto's en aanbiedingen voor Capella Singapore, gewaardeerd als nr.2 van 17 hotels in Sentosa Island en … Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Prices are calculated as of 11/01/2021 based on … What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. Despite the current strict pandemic measures in place, we had such a great time. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! Hotel Capella Singapore (SG Clean) Beachfront. Capella Singapore, Sentosa Island: See 2,414 traveller reviews, 3,248 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. Is parking available at Capella Singapore? The Capella Singapore offers an inspiring natural setting while providing easy access to Singapore's financial and shopping districts. Beachfront Airport shuttle. Yes, Capella Singapore offers an airport shuttle for guests. It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? Reviews of Capella Singapore (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. We chose the Capella SIngapore as our destination, and the overall experience is incredible. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Which popular attractions are close to Capella Singapore? Is Capella Singapore located near the city center? Warm Regards, Fernando Gibaja General Manager Capella Singapore. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. Yes, Capella Singapore offers an airport shuttle for guests. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. Largest landscaping at 33 acres of land. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. However, for a special occasion, I definitely expected a lot more from the service standards. This is the version of our website addressed to speakers of English in Singapore. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. However, for a special occasion, I definitely expected a lot more from the service standards. Special mention to our housekeeper Luca, for keeping our room clean. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. We recommend calling ahead to confirm details. See 2,410 traveler reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. i would really recommend the hotel for business and leisure or family holidays. What are some restaurants close to Capella Singapore? Top room amenities include a minibar, air conditioning, and a flat screen TV. It was all excellent! See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! Is parking available at Capella Singapore? Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. a villa, plus champagne was provided to them as well. Now $482 (Was $̶7̶6̶8̶) on Tripadvisor: Capella Singapore, Sentosa Island. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. Hotel Capella Singapore (SG Clean) Beachfront. Special mention to our housekeeper Luca, for keeping our room clean. Yes, dry cleaning and laundry service are offered to guests. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. We came here for our honeymoon stay for three full nights. Taxes and fees that are shown are estimates only. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. We will definetly chhoose Capella again as our next speical occasion. Which room amenities are available at Capella Singapore? I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! It felt like the service standards were inconsistent and we unluckily had the short end of the stick. Nearby attractions include Fort Siloso (0.3 miles), Floating Bridge at Siloso Beach (0.2 miles), and HydroDash (0.2 miles). This is the version of our website addressed to speakers of English in the United States. Dear AlfredLy, Thank you for returning to your second home! Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! However that said, we would expect abit more from a Capella hotel. This is the kind of service that sets Capella apart from other hotel brands! Warm Regards, Fernando Gibaja General Manager Capella Singapore. Capella Singapore, Sentosa Island: See 2,397 traveller reviews, 3,224 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. more. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. Please see our partners for more details. Is Capella Singapore located near the city centre? Please come back whenever you need a relaxing getaway from the city. What food & drink options are available at Capella Singapore? Capella Singapore, Sentosa Island: See 2,381 traveller reviews, 3,222 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. This hotel also has a butler assigned to each guest on arrival, a fleet of Mercedes and Rolls-Royce Phantoms, and an excellent spa. Does Capella Singapore have an airport shuttle? I attended the wedding of my cousin last Sunday. Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … I attended the wedding of my cousin last Sunday. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Please see our partners for more details. We look forward to welcoming you back as a family soon. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! Top room amenities include a minibar, air conditioning, and a flat screen TV. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Dear AlfredLy, Thank you for returning to your second home! Warm Regards, Fernando Gibaja General Manager Capella Singapore. lovely restaurants and bar. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! Reviewed September 25, 2019. Claim your listing for free to respond to reviews, update your profile and much more. Yes, dry cleaning and laundry service are offered to guests. Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Capella Singapore, Sentosa Island: 2,432 Hotel Reviews, 3,272 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. We look forward to welcoming you back as a family soon. A soft color palette, hardwood floors, and warm lighting all make rooms even more appealing. Beyond that, we had a mostly comfortable stay and look forward to returning eventually. This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. Taxes and fees that are shown are estimates only. We will definetly chhoose Capella again as our next speical occasion. Which room amenities are available at Capella Singapore? There are more places to choose from in the Sentosa Island area. a villa, plus champagne was provided to them as well. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. Yes, free parking and valet parking are available to guests. Please come back whenever you need a relaxing getaway from the city. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. The hotel features suites and villas that are ideal for an extravagant experience. What are some of the property amenities at Capella Singapore? The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. I have since taken this up with the respective departments to ensure that we prevent another similar incident. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Yes, it is 0.8 km away from the centre of Sentosa Island. Prices are the average nightly price provided by our partners and may not include all taxes and fees. It's based on a self-evaluation by the property. See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! Does Capella Singapore have an airport shuttle? Are there opportunities to exercise at Capella Singapore? It was all excellent! We recommend calling ahead to confirm details. Beyond that, we had a mostly comfortable stay and look forward to returning eventually. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Nearby facilities include a golf course, family and kids-friendly attractions. The whole wedding was just beautiful. What food & drink options are available at Capella Singapore? Property is on the beach or right next to it. We chose the Capella SIngapore as our destination, and the overall experience is incredible. Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Use this rating to help choose your stay! Claim your listing for free to respond to reviews, update your profile and much more. The whole wedding was just beautiful. Yes, it is 0.5 miles away from the center of Sentosa Island. Capella Singapore: Capella staycay 2020 - Read 2,408 reviews, view 2,771 traveller photos, and find great deals for Capella Singapore at Tripadvisor. Architecturally designed by Sir Norman Foster. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Own or manage this property? We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Covid 19 - … Thank you for your kind words and understanding. So if you intend to come here for a honeymoon, I’d say.. manage your expectations and pray for good luck. However that said, we would expect abit more from a Capella hotel. Capella Singapore, Sentosa Island: See 2,390 traveller reviews, 3,223 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. We came here for our honeymoon stay for three full nights. The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Airport shuttle available at an additional charge. A fantastic hotel, great location and very friendly staff. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. Are any cleaning services offered at Capella Singapore? We’ll even let you know about secret offers and sales when you sign up to our emails. Capella Singapore (SG Clean) is rated "Superb" by our guests. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. The staff & service makes all the difference! See 2,354 traveller reviews, 3,220 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. Now $509 (Was $̶6̶9̶4̶) on Tripadvisor: Capella Singapore, Sentosa Island. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,409 traveller reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … Yes, it conveniently offers a business center, meeting rooms, and a banquet room. 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