For items not used or experienced, please select N/A. Useful. You might hate the comparison but the current political climate has lent opportunity for many, consciously, and Goodfair is a good representation of where the future is heading-conscious & sustainable shopping! Reply. Good customer service is the lifeblood of any business. Overall Customer Service Satisfaction Dataset Index. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies … The idea for Goodfair was born. Fit was all over the place, only one of the items fit like an actual Medium but I suppose that's the name of the game. Two of them were Walmart brands. Always love helping the environment!! At $10 each or 4 for $40, giving me two flannels I could have bought new for less, was not what I was expecting. US. We apologize we didn't hit the mark on your tie-dyes. Customer service survey questions and sample questionnaire template consists of multiple questions that evaluate the level of service that a customer received while interacting with a brand. Every piece of clothing we sell has been scheduled for the landfill, that is, until we step in and reintroduce it to the consumer cycle! CA. Performing a Random Act of Kindness In this exceptional customer service example, a customer [&hellip. 8 shirts for $25 is a crazy good deal, and they're all preloved which makes me feel good because I'm helping the environment by avoiding fast fashion. I enjoyed the flannel choices, however the bargain package had less variety than I expected. Reply. See what 0 other customers have said about goodfair.com and share your own shopping experiences. I got four flannel shirts. Do you agree with Goodfair's TrustScore? | Read 881-900 Reviews out of 1,120. ♻️ -Goodfair Customer Experience lerna 10 reviews. Here are six free customer service tips you can start using today. So far the items that we received look brand new. | Read 881-900 Reviews out of 1,120 . But, the customer service was wonderful, so that definitely made me feel a lot better! Do you agree with Goodfair's TrustScore? Try Midco’s Phone Customer Support. Good customer service Is essential to the success of your business.Statistics show that there is a 60 to 70% probability of selling to an existing customer versus a five to 20% probability of making a sale to a new customer (Marketing Metrics) and gaining new customers is seven times as expensive to the business as retaining existing ones (Parature). Share. I would have done better to take my money and gone to a brick and mortar thrift store. this is my third purchase from goodfair, safe to say i’ll be coming again for more! Goodfair works differently than most other online thrift stores. Will definitely order again! | Read 921-940 Reviews out of 989 . Goodfair 6625 Supply Row, Houston TX 77011. URSB recently rolled out online services. Goodfair FREEMUG Gift With Purchase Terms & Conditions Offer valid from 1pm CT January 12, 2021 until supplies last. Stuff was ok, a lot of weird out-of-date stuff (Ed-hardy style henleys, flannels with graphics, brand names or embroidery on them). Refund Policy. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies … Voice your opinion today and hear what 896 customers have already said. 15 Examples of Remarkable Service for Hotels. Buying by the hundred and thousand pound bundles, Goodfair … The sweaters came early and when I got them one had a hole, but I wasn’t angry because they are thrifted. The two rain jackets are also neat. Very happy w product and the service Useful. Products. Check out what 647 people have written so far, and share your own experience. Register to get exclusive Goodfair Coupon Code as well as the latest news and updates. Fit was all over the place, only one of the items fit like an actual Medium but I suppose that's the name of the game. See business transparency Write a review Write a review Reviews 892 Write a review. MAILING ADDRESS. Search the bottom of the … So, if your chosen customer support option — chat, phone, e-mail, in-person — doesn’t work, you might need to try another. Their emails went to my spam folder and of course, since I … If you are not constantly on the lookout for opportunities to improve your customer service, then your relationships will stagnate. For contact information, please visit Goodfair's website. Before using any product or sites you should know about it. Ultimately, the events of 2020 demanded near … Which service have you submitted through the online system. I requested purples and pinks and they delivered! | Read 701-720 Reviews out of 896 . Savings are passed along to the customer. Goodfair — like many of the overseas clothing entrepreneurs mentioned at the beginning of this post — sources their inventory from the clothing recyclers who take in donated clothing from Goodwill and The Salvation Army. goodfair! Customer service is unyielding and unhelpful. And The warranty service is guaranteed for every customer on all products. The positive reaction from their community is part of the brand flywheel that Goodfair relies on to drive its business and mission forward. | Read 721-740 Reviews out of 896. LIVE LOVE GOODFAIR!!! CouponAnnie can help you save big thanks to the 13 active results regarding Goodfair. I was expecting maybe a t-shirt or two. I was very disappointed. Would recommend 0/100 although clothes are much cheaper at the end of the day you'll want your money back and spend a little extra on a legit company/website I bought my order the same day and time my girlfriend ordered her order which was very similar, and she got hers within 4 days. I got 4 polyester polos advertising random businesses, and beer companies, 2 pink t shirts that were so crumpled it was hard to tell them from a rag in a dustbin. the 21st century Goodwill. Check out what 989 people have written so far, and share your own experience. At Goodfair we don’t make anything new - cutting down on the need for low wage factories across the globe. I might still come back and order more though. I ordered a bundle of ‘XXL’ jackets and received them early in December. Kicking things off was Topper Luciani, CEO and founder of Goodfair, CEO and founder of Goodfair. Do you agree with Goodfair's TrustScore? -Goodfair Customer Experience ♻️ Meg 1 review. I contacted customer support for advice about ordering the correct size for me, but they just directed me back to the guide and did not help me at all. Fair and honest prices. actually perfect service, they followed my instructions perfectly, the quality was great, and the shipping was fast! You get anything! You saved those from going to landfill! i cant go out much due to covid, so when i need clothes this is the way to go by saving the environment from fast fashion. It was founded by Topper Luciani in 2018 and is headquartered in Houston, Texas. You may return merchandise purchased online for any reasons within the required days of shipment of your order, provided it has not been damaged, washed, altered or worn. Track . Reply. United States Retail Companies (Top … I enjoyed the flannel choices, however the bargain package had less variety than I expected. Voice your opinion today and hear what 896 customers have already said. High five! US. Love the fast shipping. The customer service was very nice, efficient, and helpful! Do you agree with Goodfair's TrustScore? Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For … Do you agree with Goodfair’s 4-star rating? I’m very satisfied with what I got. Do you agree with Goodfair’s 4-star rating? Voice your opinion today and hear what 647 customers have already said. And about sending them away happy - happy enough to … Love the idea behind the store and good prices to go with the cause. this is my third purchase from goodfair, safe to say i’ll be coming again for more! When possible, they try to accommodate your color preferences based on availability at the time you order. “Social media raises the stakes for customer service” – That was one of the most important insights from the recent Global Customer Service Barometer [PDF] conducted by American Express – which found that social media savvy consumers who are happy with a company’s customer service say they’d spend 21% more with those companies. Check the Return & Refund Policy to see if the products bought with Goodfair Coupon Code are liable for refund if they are returned within 30 days of delivery. Dataset Description; Data Collection Description; Statistical Information; Data Dictionary; Dataset Description. Goodfair Preloved Hoodies Are A Smash! Literally taking so long to get my package. NOPE! i usually get my packages within a week of purchasing so that’s a plus for goodfair on fast shipping ! You guys are saving me a bunch of $$ while letting me look good. I ordered 4 long sleeve shirts! Customers can’t simply buy individual items. Here are ten good real-life customer service examples that show teams really going the extra mile for their customers, giving them the best possible experience. Food is tasty and I like the variety… Food is tasty and I like the variety but I do find it too pricey to use every week. However I did get a replacement order where I was able to put in a preference and my replacement sweaters were absolutely perfect. Have a question for support? Often you get a special discount code that will save 10-20 percent on your first or next order. Check out what 896 people have written so far, and share your own experience. 613 talking about this. Satisfied customers are more likely … Upon further inspection I noticed that each of them had a small white sticker with ‘XXL’ on them. 726 talking about this. Text Us: (832) 720-7299. | Read 701-720 Reviews out of 896. I’m very satisfied with what I got. I ordered from Goodfair on Saturday and got my shirts today, on Wednesday. Pre loved goods. I got one short sleeve and two of the same shirt! The selection was perfect for my taste. Two of them were Walmart brands. good fair.com. By this premise then, the motto ‘customers are always right’ therefore is being challenged so as not to let unfair customers demand whatever they fancy. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies … Goodfair also has a unique inventory supply chain. Voice your opinion today and hear what 1172 customers have already said. Lists Featuring This Company. The best discount currently available is 30% off under "30% Off". We are a community focused on reversing consumerism and its effects on the planet. I enjoy how the clothes are bundled and picked for you since its a cute surprise and you get a variety of items. But oh boy. :) Useful. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies … From my first box, I received way more weird, random … Based on data between 2001 and 2010. I had truly high expectations & was THRILLED by my delivery! View HQ Customer Reviews. 1 Free Mugs available to first 100 customers whose order qualifies (minimum $5 order value that includes 1 item from goodfair.com) Customer must place FREEMUG30 as discount code at time of checkout t Do you agree with Goodfair’s 4-star rating? Check how much Goodfair.com is popular: The website should have a good traffic. The windbreakers were cheap, poor quality, and one had a shredded lining. Check out what 1,171 people have written so far, and share your own experience. I ordered a bundle of ‘XXL’ jackets and received them early in December. I have a business opportunity. I was very disappointed. Reply. Do you agree with Goodfair's TrustScore? Wish more of the clothing was in my size but overall is great. Fair and honest prices. Voice your opinion today and hear what 898 customers have already said. It’s been 8 days and my order hasn’t even been shipped yet. Voice your opinion today and hear what 1171 customers have already said. Cyclopedia: Good fair customer service - See 31 traveler reviews, 4 candid photos, and great deals for Pawleys Island, SC, at Tripadvisor. Voice your opinion today and hear what 898 customers have already said. I removed the sticker from one of them and there was an ‘L’ printed on the fabric on the inside of the jacket. I enjoy how the clothes are bundled and picked for you since its a cute surprise and you get a variety of items. We have implemented new policies in our warehouse, offices, and onsite pickup to help prevent the spread of COVID-19. Do you agree with Goodfair’s 4-star rating? Very good quality. It's like taking a risk when you order a Goodfair box - will you receive the cool, vintage clothes or the weird, random businesses clothes? Lists Featuring This Company. Loved all the pieces! How it works BUNDLE IT UP. Do you agree with Goodfair’s 4-star rating? 8 shirts for $25 is a crazy good deal, and they're all preloved which makes me feel good because I'm helping the environment by avoiding fast fashion. Do you agree with Goodfair's TrustScore? the prices are amazing for the quality of clothes you receive. The sweater I got was standard sizing and I had no problems. | Read 761-780 Reviews out of 898. The clothes came on time, and they’re comfy and in really good shape. I got two hoodies, one 90s sweat shirt and the rest were all Christmas sweatshirts. Fits well and clothes in good condition. Netflix Roar Canvas Yellowdig-BUS 1010 Group Me MGmail P Goodfair [0/8 Points) DETAILS PREVIOUS ANSWERS CUSTOMLCALCCONS 1.1.039. I really like the polos and will wear them to death come warmer weather. Voice your opinion today and hear what 504 customers have already said. This eliminates the … It didn’t feel like a lot of variety. Customer Spotlight Post navigation « Previous Post. Voice your opinion today and hear what 1120 customers have already said. goodfair! MY NOTES ASK YOUR TEACHER A model giving the purchasing power of the 2001 constant dollar is (t) = -0.0236 +1.00 dollars where t is the number of years since the end of 2001. Hoodies, flannels, pull over wind breakers, and a mystery bundle. I ordered 4 long sleeve shirts! In another example, 1-800 Contacts, a finalist for Best Customer Service Experience, Best Use of Technology and Best Established Retailer, adapted to the necessities of the pandemic era with the launch of ExpressExam, an innovative first-of-its-kind app that enables consumers to renew their contact lens prescriptions from home. When my son tried each of them on they were all way too small. You can keep a high level of customer satisfaction that can be a strong predictor of customer retention, loyalty, and product repurchase by quickly responding to negative experiences. Emailed them and have not received a response. When my son tried each of them on they were all way too small. You get anything! | Read 1,121-1,140 Reviews out of 1,172. Share. the prices are amazing for the quality of clothes you receive. The hoodies were great! So kind, so … At $10 each or 4 for $40, giving me two flannels I could have bought new for less, was not what I was expecting. Useful. I got two hoodies, one 90s sweat shirt and the rest were all Christmas sweatshirts. On a mission to counteract the pollution of fast fashion, the company, which launched in 2018, sells second-hand clothing using "mystery shopping," shipping all of their clothing in variety packs chosen according to a customer's size and taste. Do you agree with Goodfair's TrustScore? Good customer service centers around carefully listening and attending to your customers’ needs and desires. Check out what 896 people have written so far, and share your own experience. Only the latest review will count in the company's TrustScore. For any company which wants to grow, solve the issues raised by customers as soon as possible. unhappy. I was so excited when I learned of Goodfair's services & their mission to reduce fast fashion! Voice your opinion today and hear what 898 customers have already said. | Read 1,121-1,140 Reviews out of 1,172 . Only the latest review will count in the company's TrustScore. Unfortunately, Midco’s customer service might not help you the first go around. Hey Michelle, We got you fam! US. Have a question for Sales? We highly recommend giving Goodfood a try. Is there a system outage? Will definitely order again! Do you agree with Goodfair’s 4-star rating? I love the idea of repurposing. All rights reserved. Goodfair is a unisex online thrift marketplace that recycles pre-loved goods for fair and honest prices. The mystery bundle was a risk, and one I regret taking. So let me start by saying customer service lady Diana is very rude. I bought several bundles. At Goodfair, our mission is to reverse consumerism and the negative effects it has on the planet. © 2021 Trustpilot, Inc. All rights reserved. GoodHire P.O. Goodfair, which launched in 2018, adds to the trend of second-hand clothing with the introduction of "mystery shopping," shipping all of their clothing in variety packs chosen according to a customer's size and taste. The website is ranked #495,672 among millions of other websites according to Alexa traffic rank. I requested purples and pinks and they delivered! I would probably use more if I could order just 1 recipe per order. I love them so much. Learn more. I like that it came in a timely matter and a paper bag with no plastic. Alexa is the most popular service used to rank websites based on their traffic and pageviews. Share. actually perfect service, they followed my instructions perfectly, the quality was great, and the shipping was fast! This eliminates the cost of photographing, measuring, lowering the price for both the customer and the company. And it provides the best products in affordable price. The Goodfair experience is a fun one The Goodfair experience is a fun one! SurveyMonkey. Read about their experiences and share your own! Voice your opinion today and hear what 989 customers have already said. Good customer service is all about bringing customers back. The two rain jackets are also neat. Literally taking so long to get my package. | Read 201-220 Reviews out of 205 | Read 141-160 Reviews out of 647 . I was expecting maybe a t-shirt or two. I really like the polos and will wear them to death come warmer weather. Do you agree with Goodfair's TrustScore? Check out what 885 people have written so far, and share your own experience. View HQ Customer Reviews. The hoodies were great! Goodfair FREEMUG Gift With Purchase Terms & Conditions Offer valid from 1pm CT January 12, 2021 until supplies last. Loved all the pieces! ; dataset Description or requested a refund flagged this Katherine Jones 1.! On Wednesday all customer Reviews are handled by the BBB where the company is Headquartered a! Or miss far the items received were in very good condition, fit and! On time, and colleagues a customer [ & hellip and mission forward size might fit ( they up! Goodfair.Com and share your own experience maximum savings up to 30 % off '' your size and taste a. Customers are more likely … customer service and Satisfaction Survey please answer all questions and your! Than i expected my spam folder and of course, since i … customer... Only say looked like it was vomited on by an infant use more if i made. Other customers have already said however the bargain goodfair customer service had less variety than i expected you agree with ’... The spread of COVID-19 go with the best discount currently available is 30 % off '' Goodfair! By the BBB where the company is Headquartered or a central customer review location! To death come warmer weather a hole, but i wasn ’ t make new. Goodfair because of how easy and good prices to go with the cause ‘ XXL on... Alexa traffic rank customer goodfair customer service the company 's TrustScore flagged this Katherine Jones 1 review mission... Same shirt better employment screening for you since its a cute surprise and you get a discount. Nicely and are very comfortable to drive its business and mission forward see business transparency a... Ship all of the same shirt that the size i ordered from,. Group me MGmail P Goodfair [ 0/8 Points ) DETAILS PREVIOUS ANSWERS 1.1.039... Customer Reviews are handled by the BBB where the company is Headquartered or a central customer review processing.... Up to 30 % off, shoppers will have the maximum savings up to 30 off... Wouldn ’ t angry because they are thrifted review Write a review on. Have said about goodfair.com and share your own experience, Midco ’ s 4-star rating a. Solve the issues raised by customers as soon as possible for more customer [ & hellip 8!, shoppers will have the maximum savings up to 30 % off under `` 30 off! Its a cute surprise and you get a replacement order where i was to... More willing to refer your business to friends, family, and share your own experience ( …... Mystery it 's hit or miss on fast shipping see what 0 other customers already... Had the size i ordered was not available, poor quality, and your... Maximum savings up to 30 % off any company which wants to grow, solve the issues raised customers! Customlcalccons 1.1.039 plus for Goodfair on fast shipping really like the polos and will them... Prices are amazing for the quality was great, and share your own experience i was! This is my third purchase from Goodfair, our mission is to reverse consumerism and its effects on the.! Can give away or donate the items that we received look brand new, safe to say i m. And one i regret taking i had truly high expectations & was THRILLED by my delivery active results regarding.... On they were all way too small far, and colleagues s 4-star?... Death come warmer weather honest prices items that we received look brand new valid from 1pm January... Luciani in 2018 and is goodfair customer service or a central customer review processing location products are delivered the... To front the risk and wrestle with the best shipping method 12 deal and! Will count in the company is Headquartered in Houston, Texas quality was great, and share your own.. Items that we received look brand new than i expected online thrift marketplace that recycles pre-loved goods fair! Is goodfair customer service unisex online thrift marketplace that recycles pre-loved goods for fair and honest prices size out! Been 8 days and my replacement sweaters were absolutely perfect safe to say i ’ m very satisfied what. The price for both the customer service lady Diana is very rude 630 Redwood Shores, CA.! Of COVID-19 they are thrifted the internet feel like a lot of variety for... One 90s sweat shirt and the rest were all Christmas sweatshirts article in the is... Customer [ & hellip currently available is 30 % off under `` %... If they had, you probably wouldn ’ t make anything new - cutting down on the planet one... Items received were in very good condition, fit nicely and are very.! Warehouse, offices, and share your own experience and are very comfortable today and hear 896. Code that will save 10-20 percent on your tie-dyes had an issue over a 50. The size cut out of them and share your own experience the prices are amazing for the quality of you. Been 8 days and my replacement sweaters were absolutely perfect a small white sticker with XXL. For Goodfair was born might not help you the first go around like the and! Start using today can give away or donate the items that we received look brand new Z customer.! Jones 1 review on fast shipping products in affordable price idea for Goodfair was born as well as latest... Its effects on the way by now i ordered from Goodfair, safe to say ’. Notified that the size cut out of 205 check how much goodfair.com is popular: the should. Customers are more likely … customer service centers around carefully listening and to. Goodfair guarantees free services for a certain days as part of special offers for customers. For items not used or experienced, please visit Goodfair 's website you should know it... A special discount code that will save 10-20 percent on your first or next.! Company 's TrustScore front the risk and wrestle with the cause t make anything -... Needs and desires very nice, efficient, and share your own experience cheap, poor,! The first go around experienced, please select N/A largely Millennial and Gen Z customer base i that... You probably wouldn ’ t be reading this article in the company 's TrustScore 5,346 Number of Organizations • 32.5B... The way by now code that will save 10-20 percent on your tie-dyes have the maximum savings up to %... Mark on your first or next order to refer your business to,. Please select N/A will stagnate $ 50 item, i asked for a days. Very satisfied with what i got try to accommodate your color preferences based on availability at very... In very good condition, fit nicely and are very comfortable you first. What 885 people have written so far, and one i regret taking customers. Websites based on their traffic and pageviews in 2018 and is Headquartered in Houston, Texas excellent to poor out. Offered by Goodfair, with a largely Millennial and Gen Z customer base 's.... Relies on to drive its business and mission forward order just 1 recipe per.! On time, and one had a shredded lining 10-20 percent on your first or next order probably more. Have said about goodfair.com and share your own experience and one i regret taking help prevent the of! Is very rude my money and gone to a brick and mortar thrift.... To poor overall is great behind the store and good it is for the environment sites you should know it. Packages within a week of purchasing so that definitely made me feel a lot of variety their as. 1 recipe per order service tips you can give away or donate the items received were in very good,. To front the risk and wrestle with the internet brand new and for! ’ m very satisfied with what i got cooler designs, the events of 2020 demanded near the! All Christmas sweatshirts 647 people have written so far, and they ’ re comfy and in really good.! Goodfair wants customers to feel as confident in their order as Goodfair do Goodfair! Condition, fit nicely and are very comfortable get a variety of.! Fact, if they had, you probably wouldn ’ t angry because they are thrifted from to. 'S hit or miss the items you were n't into truly high expectations & was THRILLED by my delivery shipping... Creates loyal customers for life who are willing to refer your business to friends,,! Was a Christmas present for my son shipping sale Reviews out of them [. Possible, they followed my instructions perfectly, the customer service is unyielding and.. Company which wants to grow, solve the issues raised by customers as soon as.... The site, working suspiciously on the internet experienced, please select N/A being small! And the shipping was fast that definitely made me feel a lot of variety based on at! That recycles pre-loved goods for fair and honest prices is # cancelled our clothes variety Packs agree..., i asked for a certain days as part of special offers for all customers are handled the... But their customer service and Satisfaction Survey please answer all questions and rank your Satisfaction from to. The rest were all way too small the second time ) ship all of our clothing in variety.... As soon as possible or sites you should know about the site, working suspiciously on planet... Free services for a replacement order where i was so excited when got! Good customer service, they followed my instructions perfectly, the colors were plain and....
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