Yes. CheckMyFile Review – The Only Multi-Agency Credit Report, The best and easiest ways to make money online for free, Starling top, Tesco Bank flounders in Which? Incorrect balances on customer internet portal. UBL UK Social Media Team. If you could contact the Bank directly, I will investigate your situation and get you to a point that you can successfully access your account. I contacted UBL team who were not helpful and asked me to speak to my TSB bank as they had issues with other TSB bank customers. Very simple, straightforward and easy to understand and operate. THis is really shocking and worrying as there is a lot of confidential informaiton in my posted application including my passport details, council tax bill details, etc and I have no idea if its been received or has been lost in the post! Yours sincerely, UBL UK Customer Services. Yours sincerely, Adam Ginty, Head of Customer Experience. Internal Technology . When I call the UBL customer service staff incapable of handling the issue, suggest re sending the email to UBL customer service. More. Now they are asking for more proof of ID which they don't demand before taking the money from my bank account .This is really fraud. United Trust Bank make sure to publish their corporate governance, regulatory information as well as financial reports so that customers can make a thoroughly informed decision before conducting business with the bank. The customer service told me to send a reminder on email. Not one person has called me back in a month. A UK bank owned mainly by its executive directors and a small number of other staff and private investors. All rights reserved. Available services include treasury, money transfer, trade finance and Islamic banking services. If the recipient has a Parde’s card, funds are credited immediately. Please do get in touch via email using ubluknetremit@ubluk.com including your transaction reference number and contact details, and a member of the team will contact you back. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Both my daughters have a number of investments with ubl uk. United Trust Bank is an entrepreneurial and pragmatic specialist lender, driven to understand our customers’ needs. The new platform when registering stated my famous name was wrong! If you could contact me directly, I shall look into this matter personally for you and seek to get this to a point of resolution. I then sent a message to them through their website and an email, but have not heard anything. Mr Taylor, I send my sincere condolences for you bereavement, and for the difficulty you have experienced dealing with UBL UK at this difficult time. My request to everyone don't ever use UBL. Moody’s recent downgrade of 15 of the world’s largest banks makes it clear that certain big banks are just not as safe as depositors might have hoped. Not only do we, All rights reserved. United National Bank Products and Services. Note that this ATM CARD of yours has been activated and a security pin code number will be issued to you from this Bank as soon … Messaged UBL three times asking for support, received auto acknowledgements but no help, so won't be using or recommending. We're CompareBanks and helping the UK to compare banks is our main mission. United Bank UK and UBL UK are the trading names of United National Bank Limited. Deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS). I posted my application for a savings account on 10 November to their freepost address (its not possible to apply online) including my council tax bill and copy of my passport. 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